How do I redownload this app I got from redeeming a code?

Discussion in 'Off-Topic Lounge' started by MasterChief3624, Mar 9, 2010.

  1. MasterChief3624

    MasterChief3624 Well-Known Member

    Oct 11, 2009
    2,530
    0
    0
    I redeemed my code and started downloading the game, but when it was processing the file, it locked up my iTunes (it does this a lot when my iPhone is plugged in), and I was a little annoyed, but didn't fret too much.

    Then I reopen iTunes, it re-authorizes my iPhone, blah blah blah. I check if the app downloaded, and it definitely didn't.

    I go into the iTunes Store and try to find said game so I can re-download it from there. But it asks me if I'm sure I want to buy it, rather than if I'm sure I want to re-download it.

    Then I check my Available Downloads and it says I've already downloaded all of my available ones.

    So what do I do? How do I redownload this app I got from redeeming a code?
     
  2. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
    8,419
    0
    0
    Australia, mate!
    Try redeeming the code again. The first time may not have processed.
     
  3. MasterChief3624

    MasterChief3624 Well-Known Member

    Oct 11, 2009
    2,530
    0
    0
    I tried that already.

    What I mean by "processing", is that it downloaded the entire application. I watched the download bar go all the way full, and then it switched to "Processing File", and then it completely froze. I waited a good ten minutes.
     
  4. S.I.D. CrAzY

    S.I.D. CrAzY Well-Known Member

    May 16, 2009
    4,477
    3
    36
    It should redownload again for free. As soon as you claim the code, even if the download didn't complete the game is yours to redownload as you please.

    Try leaving a review for the app, if it lets you then you can defintely redownload it again.
     
  5. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
    8,419
    0
    0
    Australia, mate!
    Contact Apple and ask for a refund.
     
  6. Sainter

    Sainter Well-Known Member

    Dec 8, 2008
    1,175
    6
    0
    Press buy then it will ask if you want to redownload this app again for free.

    I've had to do this multiple times.. It will work 100% as long as the code has been redeemed, the app being download or not doesn't matter
     
  7. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
    8,419
    0
    0
    Australia, mate!
    Or, just ask Apple for a refund anyway.
     
  8. MasterChief3624

    MasterChief3624 Well-Known Member

    Oct 11, 2009
    2,530
    0
    0
    I said in the original post that I did try to redownload it. Instead of giving me a prompt telling me I've already downloaded it, it asks me if I'm sure I want to Buy it.

    I went to the app's page, and I put a star rating on it, and it went through. I checked my Purchase History and it shows up as Free. But I still can't redownload it for free, nor is it available in my downloads.

    The code redeemed, and the download finished, but when it was processing the file at the very end, that's when it froze, and now it's nowhere to be found, nor can I download it again for free.

    Taking your advice, Random_Guy, I suppose what I could do is download it off the App Store, get charged for it, and then ask for a refund?
     
  9. S.I.D. CrAzY

    S.I.D. CrAzY Well-Known Member

    May 16, 2009
    4,477
    3
    36
    I did notice you said that, except I always get that message. I don't know why, however it always lets me redownload for free. Yours might be different, but I'm sure Apple would refund you if a mistake happened, after all you have proof in your purchase history.
     
  10. MasterChief3624

    MasterChief3624 Well-Known Member

    Oct 11, 2009
    2,530
    0
    0
    Oh apologies :)

    Wow, I'm stupid. I risked it all and pressed "Buy", only to be greeted by that message that I could redownload it for Free. :eek:

    I could have sworn it gave that message at the start, but I guess not :confused:

    Thank you for the help everybody :cool:
     
  11. Random_Guy

    Random_Guy Well-Known Member

    Apr 6, 2009
    8,419
    0
    0
    Australia, mate!
    No problems. Glad I could help you.
     
  12. callmesteam

    callmesteam Well-Known Member

    Dec 1, 2014
    65
    0
    6
    Albuquerque, NM
    Having this same issue, but with a preview code... Can't find the app anywhere!
     
  13. Gamer1st

    Gamer1st Well-Known Member

    Mar 19, 2013
    774
    0
    0
    None. But I dream about being able to work again.
    USA
    You're up the creek on that one from what I've seen.
    A preview item usually won't be listed in a search and I can't find them in Purchased either.
    The couple times I had it happen I had to wait till it was available in store to get it again.
    It was still free from the code.
    YMMV
     
  14. pluto6

    pluto6 Well-Known Member

    Jun 21, 2009
    5,837
    3
    38
    Military
    Might be a record - a SIX year old thread resurrected.
     
  15. Gamer1st

    Gamer1st Well-Known Member

    Mar 19, 2013
    774
    0
    0
    None. But I dream about being able to work again.
    USA
    Problems never go away...
     

Share This Page